Receptionist – Patience Lane Surgery
We are currently looking for an experienced, motivated, and enthusiastic GP Receptionist to join our busy, friendly, patient focused GP practice team. This is a part time position at 30 hours per week on a rota basis.
We are a medium sized practice, serving a patient population of just under 11,000 patients across 2 sites in Castleford and Altofts. We operate using the SystmOne clinical system, have a great QoF achievement history and are rated good by CQC across all domains.
Salary meets national minimum wage. We also offer access to the NHS pension scheme and free on-site parking.
Job responsibilities include
- Answering the practice telephones in a timely manner.
- Booking appointments for patients with the appropriate clinician.
- Receive patients who are attending for appointments and ensure their details, including address and telephone numbers, are up to date.
- Checking the online consultation system daily and responding as appropriate.
- Process prescription requests.
- Look into and respond to patient queries.
- Book hospital transport for patients who meet the transport booking criteria.
- General admin duties such as culling and tagging, filing, scanning, and photocopying as required.
- Ensure the reception area is adequately stocked up with new patient packs, appointment cards, and any other appropriate forms.
- Ensure new patient registration forms are completed correctly and added onto the clinical system in a timely manner.
- Receive and dispatch incoming mail and ensure outgoing mail is taken to the post office daily.
- Undertake task requests from the GPs on the clinical system.
- Book interpreters for non-English speaking and sign language patients using the commissioned interpreting service.
- Ensure samples provided by patients are tested by the clinical team and/or sent to the pathology lab after both morning and afternoon clinics.
- Ensure the reception opening and closing procedure is adhered to daily.
Job Types: Part-time, Permanent
Pay: From £11.44 per hour
Expected hours: 30 per week
Benefits:
- Company pension
- On-site parking
Schedule:
Work Location: In person
Application deadline: 02/12/2024
