JOB SUMMARY
Provide a friendly, caring and efficient reception service to our Emergency Floor.
JOB PURPOSE
To provide a calm, friendly and welcoming reception to Emergency Floor incorporating A and E, Emergency Assessment Unit and Ambulatory and Emergency Care.
Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing program along with a commitment to developing and advancing your career. Our diverse and welcoming Royal Surrey family will ensure you that you feel valued from your initial interview through your entire tenure.
We are clinically led and provide joined up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere and Cranleigh. We provide adult community health services in homes across Guildford and Waverley.
The Care Quality Commission (CQC) have given us an overall rating of Outstanding.
Royal Surrey has a strong reputation and history to build on. We are proud of our achievements and we are investing in our colleagues through our commitment to supporting professional development as well as investing more than £45 million in our physical environment and new equipment in the next few years. There has never been a better time to join us.
Although it isn't the Trusts normal practice, adverts may close early, so you are encouraged to submit an application as soon as possible.
A video about the Royal Surrey - https://www.youtube.com/watch?v=R96pMboIYdo
Band 2 Receptionists - Emergency Department A&E (Accident & Emergency) / SDEC (Same Day Emergency Care) / AMU (Acute Medical Unit) / Guildford Ward
Evening Receptionist – Evenings 17.00-22.00pm
This is an excellent opportunity to join a friendly, supportive team working in Emergency Care. The Emergency Department is a friendly, exciting place to work currently undergoing a large transformational project with exciting new developments and opportunities.
We are looking for Receptionists to work on our friendly reception desks in the Emergency Department . The successful candidates will undertake a variety of reception duties including working on our A&E, SDEC, AMU & Guildford Ward Reception and processing Patient data. You will also act as a focal point of communication between Patients, Ambulance Crews and Medical / Clinical staff.
The successful candidates will have a friendly and professional attitude, good IT and organisational skills and be able to accurately complete / input data. The successful candidate will also need to be able to deal with difficult and stressful situations with courtesy and empathy.
The Royal Surrey County Hospital NHS Foundation Trust offers an excellent range of exciting, rewarding roles with fantastic opportunities for career support and development / training as well as a great range of employee benefits.
For more details, please contact Laurie Curran– Reception Manager on Ext 4215 or laurie.curran@nhs.net
