Managing Memory Together are looking for an organised and enthusiastic Administrator with good telephone and interpersonal skills to join our friendly and hardworking team of Administrators across the localities. W orking in conjunction with colleagues, service users and internal and external stakeholders, the post holder will directly contribute to the efficient running of the Managing Memory Together Service
We believe that an approachable and responsive first point of contact to MMT is essential and we are committed to putting the service users first. We are looking for someone who shares our drive to deliver an excellent administrative service.
This is part-time post 22.5 hours per week. The post holder will be required to work from the office 22.5 hours per week based at Colliers Court , Cinderford
The role requires you to
- To work collaboratively with the Nursing Team to arrange initial assessment appointments, and ensure appointment letters are sent in a timely manner and clinic rooms are booked as required
- To support the production of information packs for the service-users
- To establish good communication with the HQ (Head Quarters) Administrators who process the referrals for the service and with the Community Team Administrators across localities
- To cover across Head Quarters Administrators, and Community Team Administrators across localities to meet service needs.
The successful candidate will also provide a high level confidential administrative support to the Managing Memory Together Service and will need to main Trust Values throughout all aspects of their work. They will be expected to work as part of a team in delivering an effective service and administrative support to clinical staff to ensure that services meet the operational needs.
Are you…
Able to provide a high-quality standard of work
Successful at working collaboratively
Able to prioritise your work
Enthusiastic
Hard working
A team player
Organised
Then look no further!
If you have strong administrative skills, a ‘can do’ attitude, and enjoy building good working relationships, we welcome your application.
The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.
We have in excess of 5000 staff working over 50 sites, providing a diverse range of services. We strive to support an organisational culture that is welcoming, builds and celebrates inclusivity and diversity and provides a sense of belonging and trust.
The annual NHS Staff Survey gives our people the opportunity to tell us about their experience working at the Trust. For the 2023 survey just over 2800 colleagues gave us their views (58.5%). It was great to see from the results that colleagues are saying that:
89.7% believe they are making a positive difference to patients/service users;
73.3% would recommend the organisation as a place to work;
82.4% agree that care of patients and service users is the organisations priority;
76.7% would be happy with the standard of care for a friend or relative
Our results put us as 5th nationally as a Community, Mental Health and Learning Disabilities NHS Employer of Choice and 1st equal amongst all NHS Provider Trusts in the South West. However, we know we have more to do and will continue to drive forward our commitment to making GHC a Great Place to Work.
Gloucestershire Health and Care is committed to embedding and providing personalised care through all of its services as part of our high-quality care strategy. The purpose of personalised care is to empower people to lead the lives they want to live. Personalised care starts with a conversation with people about what matters to them. It builds on what people can do, as well as addressing their health needs. Including new ways of working and delivering care, emphasising that we need to make effective use of the full range of our people’s skills and experience to deliver the best possible patient care. So we want to know What Matters to You and that you will share our values and join us on this very important journey.
Please refer to the Additional Information attachment before submitting your application.
