Band 3 administrators are responsible for ensuring that a specific project, system or process is experienced by patients, service users, colleagues and the public as caring, patient focused efficient and effective through the provision of first class, administration support.
This is achieved by ensuring that our administration systems work to fully support the patient journey, by providing medical secretarial support or leading the provision of administration for a project, process or system and where appropriate providing day to day supervision of band 2 admin support.
The role is required to provide admin support to managers and clinicians and by making sure that required data on the service is accurate and provided on time.
Our administrators are expected to be kind and responsive, professional and informative and to contribute to the quality of our services by demonstrating the behaviours detailed in the Trust ‘CARE Values
- Ensures that the administration for the project, process, system or team they are responsible for is undertaken effectively and efficiently to enhance patient care by implementing clear and robust systems, maximising the quality and accuracy of outputs including data, reports and letters.
- Maximising effective use of resources available to project or team by the day to day supervision of band 2 admin staff (where appropriate).
- Supporting service users through their whole journey with our team or department. In some roles this may include delivering training in small groups or on a 1-2-1 basis to support people to use systems or understand processes.
- To help service users and members of the public, stakeholders and contractors access our services and find the right place/information.
- Supports Management of systems on behalf of managers and senior clinical staff by overseeing, inputting and processing on systems e.g. Finance System, Roster System, ESR and Training Systems.
- Helping to ensure that the office/site is run effectively including ordering supplies and equipment as required liaising with other services including Estates/Facilities services where appropriate.
- To provide secretarial support to designated operational lead/senior clinicians and or managers including preparing meeting agendas, taking formal minutes at meetings, diary management, report and letter writing, post, petty cash etc.
Rated ‘outstanding’ by the CQC, we’ve got a passion for delivering high standards of patient care and excellent services to improve the health of our communities. To do this we need outstanding people who share our values compassionate Aspirational Responsive Excellent
We know a commitment to equity, diversity and inclusion leads to better patient care and a happier workforce. We pride ourselves in being diverse and welcome applications from people with varied backgrounds, perspectives and experiences
We ask for information about your protected characteristics on our application forms. This isn’t visible to anyone involved with shortlisting or interviewing you, except when you choose to be considered under the guaranteed interview scheme due to disability. Short listers will see two ticks alongside your application to ensure they apply the principles of the scheme to your submission
The data we collect helps us to ensure we are attracting diversity in our applicants, that all our colleagues have equitable access to career opportunities and supports us on our journey to being a Great Place to Work
As a flexible working friendly organisation, we want you to be able to work in a way that is best for us, for our patients and for you. Talk to us about a flexible working arrangement that won’t involve sacrificing time for personal interests or family commitments. We’ll support you to work flexibly in a way that will suits us both
See where you can go with KCHFT career pathways
The job description and person specification gives you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this in your application. If you need an application form in an alternative format please let our recruitment team know. All information you supply on your application should, to the best of your knowledge, be true and accurate.
Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert.
We can get a lot of applications for some roles so to be in with the best chance of being shortlisted please make sure you apply as soon as possible. A vacancy may close early if there is a lot of interest in the job.
At KCHFT we strongly encourage colleagues in clinical and non-clinical roles who have direct or social contact with patients to be fully vaccinated. In this way we will be doing all we can to ensure your safety and that of your colleagues and the patients we serve.
Find out more about the community difference here .
Good luck! We can’t wait to meet you and welcome you to #teamKCHFT, #cometocommunity.
