JOB TITLE: Security Officer
LOCATION: Waverley Market
PAY RATE: £12.70 per hour,
Part-time: 24 Hours per week 3 days over 7 (Must be Flexible)
OVERVIEW OF JOB DESCRIPTION
- As a uniformed customer Ambassador here at Waverley Market Edinburgh you will be the public face of the Security Team and site estate management.
- You will always act with professionalism, integrity and honesty.
- You will have a can-do attitude in this highly influential role.
- This is a very proactive visible role that requires excellent customer service skills.
Main Duties & Responsibilities:
- The Protection of life, protection of property and premises, prevention of loss and waste and the prevention and deterring of crime.
- To assist Centre Management in complying with Security related disciplines and procedures.
- To be vigilant regarding Health & Safety practices and to report any known breach of the Companies Health & Safety Policy to the Centre Management.
- To be the first point of contact for customers and visitors to the Centre in a polite and professional manner.
- To be an ambassador of the site delivering first class visitor focused service each time.
- To work as a team player in meeting visitor needs and actively contributing to the efforts of all departments.
- To continuously look for opportunities to be of assistance to visitors at the retail / leisure park, proactively helping wherever opportunities arise.
- SIA Door supervisor licence (Desirable) – But willing to obtain prior to employment.
- SIA CCTV licence (Desirable) but must be capable of completing course and passing exam.
- Previous experience:
- ** We will consider applications for those without a current SIA licence if you can demonstrate that you have extensive evidence of working in a customer focused / facing role.
- The Customer Ambassador role is a very customer facing, customer focused role requiring a proactive person who is friendly, approachable and a good communicator. You will exceed expectations of others.
- You must exceed with good oral and written communication skills (Essential)
- 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
- Mental Health support and Life Event Counseling
- Get Fit Programme
- Financial and legal support
- Cycle to work scheme
- Access Perks at Work, our innovative employee app where you can find:
- Perks: discounts, gift cards, cashback, and exclusive offers
- Life: Search for resources and tools on topics ranging from family and life to health, money and work
- Support: Online chat or telephone service for urgent support in a crisis
