Join Our Team as a Field Care Supervisor!
We’re looking for a compassionate and dedicated Field Care Supervisor to join our team and ensure our customers receive high-quality care in their own homes. This role involves supervising care assistants, efficiently managing a designated area in the Cardiff North area, and ensuring that the services meet customers' needs while promoting their dignity and privacy.
Key Responsibilities:
- Customer Care: Conduct assessments with customers (and their representatives) to identify needs and create tailored care plans, regularly updating them as necessary and ensuring confidentiality at all times.
- Staff Coordination: Guide care assistants, appropriately match them to customers, and provide support with training and supervision. Attend initial customer visits to introduce the care assistant.
- Quality Assurance: Monitor service quality by conducting reviews, investigating any issues related to the service, and implementing improvements where needed.
- Emergency Support: Participate in the on-call rota, handling emergency situations by arranging cover for staff absences.
Duties Include:
- Carrying out risk assessments and agreeing on risk control measures.
- Maintaining clear communication with customers, their representatives, and care staff.
- Managing Medication Administration Record (MAR) chart distribution.
- Ensuring compliance with regulatory requirements and company policies.
What We’re Looking For:
- A minimum of QCF Level 2 qualification (with enrolment onto QCF Level 3 available during employment).
- Experience in providing home care and a commitment to maintaining high standards of service.
This role offers an opportunity to make a meaningful difference in people’s lives while developing your skills within a supportive environment.
Apply now to be a key part of our Bluebird Care team!
Job Types: Full-time, Permanent
Pay: £26,000.00 per year
Additional pay:
Benefits:
- Company events
- Company pension
- Employee discount
- On-site parking
- Referral programme
- Store discount
Schedule:
Experience:
- Care Industry: 1 year (required)
- Care Supervisor: 1 year (preferred)
Licence/Certification:
- QCF Level 2 Health & Social Care (required)
- Full UK Driving Licence with access to your own vehicle (required)
Work Location: In person
