Salary
Salary in line with national minimum wage
We are looking for an experienced Driver/Valeter to join our Hendy Jaguar Land Rover team based in Southampton. Our Driver/Valeters ensure the highest level of customer care and satisfaction are delivered at all times.
The Opportunity:
- Organising the timely collection and delivery of customer vehicles for service or repair, moving vehicles between the compound, showroom and workshop operations;
- Keeping all vehicles well maintained, cleaned and prepared ready to be returned to our customers or for display in the showroom (including washing and vacuuming);
- Ensuring all vehicles displayed on site are lined up and priced;
- Working alongside the Vehicle Progress Chaser on site, to assist with identifying maintenance and body work required;
- Notifying the Service team of any customer issues or problems with dealership vehicles (e.g. courtesy cars), and ensuring vehicles are maintained to the required standard;
- Ensuring any additional service or repair requirements identified by the customer are passed on to the Service team;
- Supporting the Service and Sales teams to achieve their objectives and working with colleagues across the dealership to investigate and resolve customer complaints.
The Rewards
We offer a structured career with the opportunity for personal development and training within our rewarding environment. In addition, you can expect the following benefits:
- Bespoke induction and learning programme and comprehensive ongoing training throughout your career;
- Enhanced family leave benefit;
- Bupa Healthcare Cash Plan for you and your family;
- Opportunity to join the company pension scheme;
- 23 days holiday (plus bank holidays), increasing with length of service;
- Discounts on new vehicle, used vehicle, service and parts purchases;
- Various perks and discounts with high street and online retailers and services.
About You:
- Full UK driving licence, good knowledge of the local geographical area and previous driver/valeter experience.
- An aptitude for building positive customer relationships - you will enjoy working in a team and supporting colleagues wherever possible;
- Effective communication skills;
- Strong organisation skills and the ability to prioritise;
- Manual handling experience;
- A good level of fitness to be on the move and on your feet most of the day - you will enjoy walking and being outdoors.
The Company:
Hendy Group is a family-run business with over 80 sites along the South Coast. At Hendy, we aim to deliver a premium experience as we have done for 165 years, all in an effort to achieve our vision of delivering 100% customer and colleague satisfaction; our forward-thinking, progressive outlook perfectly complements our values with honesty, quality, care and customer service at the heart of the company, as they have been since 1859.
If you possess the necessary experience and skills and would like to be part of Hendy Group’s success, select Apply Now.
