- Hours: 15-22 hours per week (over 2-3 days, including Friday)
- Salary: £22,395.36 per annum, pro rata
- Based: Home working with some days at office
- Tenure: Permanent
Our Information service provides a crucial first point of contact to members of the public. This role involves helping to empower and build resilience in our communities by triaging enquiries, providing information, and signposting or referring onwards to both external organisations and other Age UK Nottingham & Nottinghamshire services.
The successful candidate will be comfortable taking calls and replying to voicemail messages, as well as responding to a wide range of enquiries. They will also possess amazing communication, listening and organisation skills, a professional yet empathetic approach and strong IT proficiency, in order to meet our high customer service standards.
As an employee of Age UK Nottingham & Nottinghamshire you will be eligible for our attractive package which includes 24 days annual leave (Pro Rata), public holidays, flexible working and a 4% employer contribution pension (in line with auto-enrolment rules).
How to Apply
For full details and to download an application pack, please click to apply now!
The closing date for receipt of completed applications is 9am on Monday 30th December 2024
- Age UK Nottingham & Nottinghamshire promotes equality and diversity.
- Registered Charity Number: 1067881
Job Types: Part-time, Permanent
Expected hours: 15 – 22 per week
Benefits:
- Additional leave
- Enhanced maternity leave
- Enhanced paternity leave
- Flexitime
- Sick pay
- Work from home
Schedule:
- Day shift
- Monday to Friday
- No weekends
Ability to commute/relocate:
- Nottingham, NG2 2JD: reliably commute or plan to relocate before starting work (required)
Work authorisation:
- United Kingdom (required)
Work Location: Hybrid remote in Nottingham, NG2 2JD
Application deadline: 30/12/2024
