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Receptionist/Medical Records Administrator

Ramsay Health Care • Part-time • Hitchin, England, United Kingdom • 1d ago

Job Description

Receptionist/ Medical Records Administrator

Location: Pinehill Hospital, Hitchin

Hours: 22.5 hours per week, Part-time, Flexible hours

Salary: Depending on experience + Benefits

Summary:

Pinehill Hospital is one of Hertfordshire’s leading private hospitals with an excellent reputation for delivering high quality private hospital treatment. Situated in tranquil, wooded surroundings, Pinehill provides a peaceful environment to aid a speedy recovery.

The hospital's range of treatments and services include cosmetic surgery, hip replacements, knee replacement, varicose vein treatment, hernia surgery, physiotherapy, cataract surgery, gynaecology services, snoring treatment, and ear, nose and throat treatments.

The role:

We have a fantastic opportunity for an Receptionist Administrator to join our Reception and Medical Records department at Pinehill hospital, based in Hitchin. You will be an integral part of a team who are committed to delivering the highest quality outcomes in a supported environment, where you will be valued for your skills and expertise.

You will be expected to deliver a first class service to patients, consultants and colleagues.

Hours to be covered: Early - 6:45am -3pm, Middle - 9am-5pm and Late - 1pm-9pm. Must be available to work all 3 Reception shift patter. Medical Records Shift Patterns vary between 8am-4pm or 9am-5pm.

What you will bring with you:

flexible and positive attitude
warm, considerate and empathetic character
passion for delivering an excellent service
friendly and professional approach combined with excellent customer service skills
The ability to make decisions and use your initiative
Excellent written and verbal communication skills
Fast and efficient computer skills
Passion to deliver excellent customer service
Experience working in an admin environment - ideally customer facing

Benefits:

Attractive enhancement rates between 30% - 100% for evenings, weekends and bank holidays available to permanent and bank
25 Days Leave + Bank Holidays (prorated)
Private Pension where Ramsay will match up to 5% after a qualifying period
Flexible shift patterns available where possible
Enhanced Competitive Parental Leave Policies
Private Medical Cover with option to add partner & dependants
Life Assurance (Death in Service) x3 base salary
Free Training and Development via the Ramsay Academy
Free Parking on site (where possible)
Subsidised staff restaurant (where possible)
Concerts for Carers
Employee Assistance Programme
Cycle2Work scheme available, in partnership with Halfords
The Blue Light Card Scheme

About Us:

Ramsay Health Care UK is a well-established global hospital group with over 50 years’ experience. We are a global provider operating in 11 countries with 77,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS.

We love people with a positive, “can do” attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success.

We know our people are our greatest asset, our business is growing and we would like you to join us. “The Ramsay Way” culture recognises that people – staff and doctors – are Ramsay Health Care’s most important asset and this has been key to our ongoing success.

We are proud of our ‘Speak Up for Safety’ programme and ensure that the patient is at the heart of everything we do. Join us and have more ‘Time to Care’.

We are committed to equality of opportunity for all. This position is subject to an Enhanced DBS check.

We value your application and welcome any questions you may have prior to applying. Please be advised that we reserve the right to close our advertisements prior to the announced closing date to ensure a quality recruitment process.

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We care.

It’s more than what we do, it’s who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964.

“The Ramsay Way” culture recognises that our people are our most important asset and this has been key to our ongoing success.

We are proud to support the UK’s Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD’s Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients.

We are committed to equality of opportunity for all. This position is subject to background and DBS checks.