The Tutbury Practice is looking for a Receptionist/Administrator to work in our friendly village GP surgery. Hours of work would be Monday to Friday 7.45am to 6.15pm. 21 - 25.25 hours per week. These hours will be split across 4 days with 1 day off not. Overtime is mandatory to cover holidays/sickness.
The successful candidate will be highly motivated, confident, enthusiastic, can answer telephones in a professional and courteous manner, with excellent communication and administration skills.
We would ideally like an individual with Reception/Customer Service experience in the NHS.
Main duties of the job
You will offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, whether in person or via the telephone.
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
Undertake a variety of administrative duties to assist in the smooth running of the practice.
Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies.
Processing repeat prescriptions in accordance with practice guidelines
Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures and scanning of clinical documents.
When dealing with patients, you must be compassionate and discrete.
Person Specification
Essential
- Basic IT skills
- Polite and confident
- Planning and organising own work load
- Performing under pressure
- Adaptability
- Using initiative
- Team working
- Self motivated
- Flexibility
- Confidentiality
Qualifications
Essential
- GCSE Grade C or above (or equivalent) in English and maths
- Understanding of confidentiality and Data protection
Desirable
- Experience of working with EMIS
Job Type: Part-time
Pay: £11.44 per hour
Expected hours: 21 – 25.25 per week
Benefits:
- Free parking
- On-site parking
Schedule:
Application question(s):
- Can you provide a copy of photo and address ID for a DBS check if successful?
Education:
- GCSE or equivalent (required)
Experience:
- Reception: 1 year (preferred)
Work Location: In person
Application deadline: 08/12/2024
