Job Title: Receptionist
Location: Crossgate House, Cross Street, Sale, M33 7FT
Hours: 30 Hours (Temporary for 2 months potentially extending to 3 months)
Trust Location: Greater Manchester Mental Health NHS Foundation Trust
What you’ll be responsible for:
· Manage all telephone calls for the area of responsibilities and direct calls appropriately in a professional manner.
· Responsibility for directly receiving service users, checking all patients’ demographic details are complete.
· Maintain records of referrals and discharges for statistical purposes and enter onto Paris computerised system accurately and timely.
· Maintaining filing systems that are appropriate to the needs of the service.
· Manage the clinic room bookings and maintain booking grids including re-arranging, cancelling and rebooking appointments and effectively communicating these changes.
You’ll learn the following whilst working at the trust:
1. An in depth understanding of the roles and responsibilities involved in working within the NHS.
2. Knowledge of the systems used, to effectively complete your role to the highest standard at all times.
3. A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation.
You’ll have the following skills/experience:
· An excellent telephone manner.
· Outstanding communication skills.
· The ability to navigate IT systems, Inc. Excel, Word and PowerPoint.
· A caring and sensitive attitude when communicating with staff and patients.
· System knowledge of Paris is desirable.
This role may require you to show evidence of vocational level 3 qualification or at least 2 years relevant experience.
As a member of NHS Professionals, you have fantastic benefits:
· Competitive pay rates- work this week, get paid next week
· Essential support when you need it- 24/7 365 days- call us anytime
· Multi locational- work across neighbouring Trusts
· Manage your shifts and timesheets on the go- access your “My Bank” shift portal anywhere, anytime online or through your smartphone
· Varied working options to suit your lifestyle- access to the Bank gives you options of ad hoc shifts or longer-term placements
· Training and development opportunities- Keep up with the essentials and more
· Build holiday allowance for every shift you work- your work life balance is important to us
· Stakeholder pension scheme available- a flexible future for you and yours
Who are NHS Professionals?
We specialise in putting people in place to care. Every year we help thousands of dedicated candidates and highly skilled NHS workers enjoy better career opportunities, access to more shifts and a healthier work-life balance, giving more choice and control to our members.
As an equal opportunities’ organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply.
Apply Today
By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas.
Disclaimer
Please note, you will be contacted by email throughout the recruitment process, so please check your emails, including your junk/spam regularly. We regret we cannot contact everyone who is not selected for an interview, therefore if you do not hear from us within 21 days after submitting your application, please assume you have not been successful on this occasion.
NHS Professionals manage your data, please see our Privacy Notice on our website.
Job Type: Part-time
Pay: £12.08 per hour
Expected hours: 30 per week
Schedule:
Experience:
- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)
Work Location: In person
Application deadline: 22/12/2024
Reference ID: 78517
