Company Description
Home Instead stands as a leading provider in the home care sector, revered for its commitment to enhancing the golden years of ageing adults across the UK. Rooted in a philosophy of personalised care, we are reshaping the perception of ageing, creating joyous and dignified lives through services that are attuned to the nuanced needs of every individual we have the privilege to assist.
Job Description
Be a Customer Service Hero in a New Sector
Seeking Retail Veterans: Swap the Tills for Smiles as a Care Professional
Do you excel at customer service in retail and now seek a more fulfilling role? Turn your people skills into meaningful connections at Home Instead, where you bring joy and comfort directly to people's lives.
Why Make the Leap from Retail to Home Instead?
People First: Just like the best moments in retail, we're all about meaningful interactions—but now with even more depth.
No Uniforms: Leave the retail uniform behind. Here, comfort meets style as you connect with clients.
Home Sweet Home: There’s no place like it. Help your clients benefit from the comfort of receiving care in their own homes.
Retail-Adjusted Benefits
Paid Travel Time: No more unpaid overtime; we value every minute of your time.
Bank Holiday Pay: Say goodbye to regular retail rates on bank holidays.
Fully Paid Holidays: Time off for you to rest and recharge.
Training and Development: No care experience? No worries. Our thorough training programs will prepare you for your new role.
Role Responsibilities
Relationship Building: Use your customer service skills to forge deep, meaningful connections.
Wellbeing Support: Like recommending the best products, recommend activities that suit each individual’s needs.
Practical Help: Light household chores aren't so different from keeping shop floors tidy.
Requirements
Empathy and Understanding: You know how to put a customer at ease; now do the same for someone in their own home.
UK Work Rights: Must have valid eligibility to work in the UK.
Language Skills: Strong English skills, both written and spoken.
Career Progression
Skill Transition: Regular reviews ensure that your customer service expertise is well-applied in your new career setting.
Exclusive Benefits: Access to unique benefits as you embark on this new chapter.
Make a genuine difference in people’s lives while utilising the skills you've perfected in retail. Click 'Apply Now' and start your rewarding journey with Home Instead.
AT THE PRESENT TIME WE ARE UNABLE TO CONSIDER APPLICANTS APPLYING FROM OUTSIDE OF THE UK WHO REQUIRE SPONSORSHIP.
PLEASE DO NOT APPLY IF YOU FIT INTO THIS CATEGORY.
Qualifications
Empathy and Understanding: You know how to put a customer at ease; now do the same for someone in their own home.
UK Work Rights: Must have valid eligibility to work in the UK.
Language Skills: Strong English skills, both written and spoken.
Additional Information
Driving License and Reliable Vehicle is required.
