Company Description
Our office was established in Wakefield and our mission is to brighten the lives of seniors giving them a sense of purpose, wellbeing & worth. This role will play a vital part ensuring that our clients receive the best in class quality care and support the growth of our business.
Job Description
We are looking for a part time Care Coordinator to work alongside our office team in Ossett, this position will be for 20 hours a week from 8.30am to 12.30pm Monday to Friday.
Job Description
- Develop and maintain efficient care schedules, considering client needs, Care Professional availability, and logistical factors
- Liaise with clients, families, and Care Professionals to ensure optimal matching of care services and prompt response to schedule changes
- Collaborate with recruitment and Care Teams to maintain appropriate staffing levels and resource care packages
- Maintain accurate client and Care Professional information in our electronic scheduling system
- Foster positive relationships with clients and Care Professionals to enhance satisfaction
- Contribute to the continuous improvement of care coordination processes and participate in on-call rotations as needed
- Oncall resposibilitys one weekend a month
Benefits include:
· £12.50 per hour
· Paid induction
· Performance and attendance bonuses
· Access to Professional Career Pathway
· Refer a friend scheme - £300 T&Cs apply
Qualifications
- Proven experience in care coordination or scheduling within a home care environment
- Excellent organisational, time management, and communication skills
- Proficiency in IT systems, including Microsoft Office and CRM software
- Demonstrated ability to work calmly and accurately under pressure, with strong problem-solving skills
- Empathetic approach with a genuine commitment to providing high-quality care
- Strong team player with the ability to work collaboratively across departments
- Resilience and flexibility to adapt to changing circumstances and client needs
- Understanding of healthcare regulations and standards relevant to home care services
Additional Information
If you have a passion for caring and the motivation to help us achieve our ambitions, we would love to hear from you.
We encourage applications from all sections of the community as we want to reflect the neighbourhoods in which we work. Home Instead is committed to safeguarding and promoting the welfare of adults and expects all staff to share this commitment.This role is subject to DBS enhanced disclosure.
