Company Description
Our office was established in 2011 and are the only local adult homecare company in the area to be awarded 5* Outstanding rating by CQC. With a strong community focus, we brighten the lives of older adults giving them a sense of purpose, wellbeing & worth. This role will play a vital part ensuring that our clients receive the best in first class quality care and to support the growth of our business.
Job Description
Reporting directly to the Care Manager, you’ll contribute to the continuing growth and development of our service providing outstanding quality domiciliary care.
This role is suitable for both an experienced Care Manager looking for a new challenge or a highly motivated Care Supervisor or Co-ordinator who is looking for the next step up in their career.
In this varied and challenging role, you will be involved in:
- Assisting the Care Team with new client enquiries and starting the care package
- Care planning and conducting risk assessments ensuring compliance.
- Being a great Team Leader and making sure that exceptional service is delivered to our clients.
- A successful candidate will:
- Have extensive care experience with excellent customer service and time management skills.
- Have or be willing to work towards Level 3 Diploma in Leadership for Health and Social Care and Children and Young People's Services or equivalent.
- Good understanding of systems and processes.
- Excellent interpersonal and communication skills.
- Ability to inspire others and build fantastic working relationships.
- Strong organisational and planning skills.
- Passionate about providing the highest quality of care.
- Be able to demonstrate resilience and great team working
- As a key staff member, you will be part of the on-call rotation (with compensation time off in lieu) which may require you to support team members out in the field in emergency situations
- The job role requires you to have a driving licence and access to a reliable vehicle.
Qualifications
Have or be willing to work towards Level 3 Diploma in Leadership for Health and Social Care and Children and Young People's Services or Nursing equivalent.
Additional Information
As the only CQC 5*OUTSTANDING rated home care provider in the East Midlands you will find that this role will play a vital part in ensuring that our clients receive the highest quality care and will make a real difference for the older people we work with.
Relationships are at the heart of all we do and you’ll find that working with us will help you achieve great things for your clients as well as giving you a rewarding career, one which will grow with you.
We offer an attractive salary and benefits package together with a fantastic career development opportunity.
If you have a passion for caring and the motivation to help us achieve our ambitions, we would love to hear from you.
We encourage applications from all sections of the community as we want to reflect the neighbourhoods in which we work. Home Instead is committed to safeguarding and promoting the welfare of adults and expects all staff to share this commitment.This role is subject to DBS enhanced disclosure.
