Experienced Dental Receptionist:
An exciting and rare opportunity has become available for an Experienced Dental Receptionist at our R Dental Clinic.
Who we are:
R Dental Clinic is a highly rated, multi award winning cutting- edge dental facility equipped with four state - of-the-art surgeries, established over 50 years.
We are proud to be one of the most reputable dental clinics for both NHS and Private care in the region (see our website www.rdentalclinic.co.uk).
The clinic continues to grow at a rapid pace due to high demands for private and cosmetic treatments including Invisalign, smile makeovers and other innovative treatments.
R Dental Clinic is led by a team of highly qualified and experienced dental professionals, where training and development is at the forefront of our ethos.
Close commute from Bradford, Leeds, Halifax, Huddersfield and other neighbouring regions.
Who are we looking for?
We are looking for an Experienced Dental Receptionist. The role will be to greet patients in to the practice, check in and make appointments using computer software Exact. Administrative duties including answering the phone, checking and replying to emails, changing appointments and taking payments. Dental experience preferred.
Requirements:
- Experience working in a dental setting is desirable.
- Working knowledge of general administrative practices.
- Good telephone etiquette.
- Exceptional organisational skills.
- Excellent customer service skills as the first point of contact for patients.
- High standard of personal presentation
- Excellent verbal, written communication and interpersonal skills including face to face, telephone, emails and social media.
- Demonstrates flexibility, working under pressure and problem solving.
- Being able to build strong relationships with the team members.
- Ability to use IT and operate a computer-based system
- Good knowledge of dental treatment would be desirable
What are the duties?
Welcoming patients into the practice, making it an enjoyable experience as possible.
Answering telephone calls and responding to emails and other social media correspondence such as What’s app, Facebook and Instagram
Efficient and accurate management of the patient diary, ensuring optimisation. This includes booking appointments, taking payments, handling referrals, recalls and amending diaries as required.
Professional team working.
Marketing, social media and website advertising and monitoring.
Working closely with the management team and reporting any issues.
Business Planning
Help with working towards agreed business objectives, and monitor achievements.
Work with all team members on the marketing plan
Maintain awareness of new developments and dental techniques, this may involve attending courses and/or training, and ensure that this information is relayed and understood by all team members.
Job Types: Full-time, Part-time, Permanent ( Minimum of 4 days a week)
Salary: £23,000.00-£26,000.00 per year
Benefits:
- Company pension
- Employee discount
- Free parking
- On-site parking
- Team days out
- Pension scheme (if eligible)
- Discount on dental treatment
- Free onsite parking and public transport links locally
Schedule:
- Monday to Friday
- Weekend work may be required.
Work Location: In person
If you are looking for a new challenge and feel you could be an asset to our dynamic and expanding practice, we would love to hear from you.
Job Types: Full-time, Part-time, Permanent
Pay: £23,000.00-£26,000.00 per year
Expected hours: 30 – 37 per week
Additional pay:
Benefits:
- Company pension
- Employee discount
- Free parking
- On-site parking
Schedule:
- Monday to Friday
- Weekend availability
Work Location: In person
