Additional Information
Job Number 24195879
Job Category Food and Beverage & Culinary
Location Sheraton Grand London Park Lane, Piccadilly, London, London, United Kingdom, W1J 7BXVIEW ON MAP
Schedule Full Time
Located Remotely? N
Position Type Non-Management
Located in the heart of Mayfair, the
Sheraton Grand London Park Lane hotel offers a prime destination in Central London.
Since our opening during the glamour of the 1920s, the Sheraton Grand London Park Lane remains a true expression of Mayfair grandeur. Our celebrated art deco address boasts views of Green Park with connections to London historic landmarks. We welcome guests through engaging experiences and thoughtful service.
Join our amazing and diverse team and grow your management career with Marriott International, the world’s largest and most celebrated hospitality brand.
Rewards For Work…. Benefits For Your Lifestyle
- Part of Marriott International, the largest hospitality brand in the world - this means national and internal promotion opportunities for the right candidates. The sky is your limit here.
- World class training and development programmes tailored to enhancing your skills and help you grow within the Marriott family.
- Work alongside some amazing talent - award winning, experienced hospitality professionals
- Discounted room nights & food and beverage - because your well-being means so much
- Complimentary laundry, free meals on duty
- Access to fabulous and flexible benefits to help you in and out of work
Position Summary
Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success:
- Creating a safe workplace
- Following company policies and procedures
- Upholding quality standards
- Ensuring your uniform, personal appearance, and communications are professional.
Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International.
Be where you can do your best work,
begin your purpose,
belong to an amazing global team, and
become the best version of you.
