Are you looking for a challenge or change of career if so w e have an exciting opportunity within Berkshire Healthcare Foundation Trust ASLT Team for a n administration assistant.
This post is based at Tilehurst Clinic in Reading though we do occasionally need you to work at other sites or attend meetings within the locality – both East and West Berkshire
We are looking for someone with experience and motivation and a desire to be part of a small but enthusiastic team. You will work alongside the ASLT admin team based within Tilehurst.
An interest in ASLT is essential and some understanding of our work is needed to be demonstrated at interview .
You should have relevant NHS management/admin experience and a knowledge of RIO is an advantage. You must have up to date IT skills and be confident in dealing with people on the telephone.
It is essential that you have full UK driving licence and access to a vehicle for work purposes. You will need to be fully competent and confident in using computer programmes to prepare communication aids such as books or boards. After initial training you will be required to undertake tasks independently so need to be able to manage your t ime efficiently .
Supporting the ASLT team on a day to day basis
Dealing with telephone calls and enquiries
Booking appointments
Using RIO patient held records
Producing communication booklets and other SLT materials for clients
Updating all patient related leaflets/handouts
Actively participate in team meetings
Work flexibly in response to service need across multiple sites
Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated ‘outstanding’ by the CQC, we’re committed to providing the best possible care to people across Berkshire. As an employer, we’re committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.
Our values at Berkshire Healthcare are:
Caring for and about you is our top priority
Committed to providing good quality, safe services
Working Together with you to develop innovative solutions
Your wellbeing is important to us. Some of the benefits of working for us include:
Flexible working options to support work-life balance
27 days’ annual leave rising with service + opportunity to buy and sell
Generous NHS pension scheme
Excellent learning and career development opportunities
‘Cycle to Work’ and car leasing scheme including electric vehicles
Access to a range of wellbeing tools and services
Discounts at hundreds of popular retailers and restaurants
Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
Generous maternity, paternity, adoption and special leave
Free parking across Trust sites
The “must haves” for you to be considered for this role:
A strong interest in SLT
Good administration skills
Flexibility, adaptability, and problem-solving skills
Experience of working independently and reporting back to supervisors
Advanced written, verbal and digital communication skills
Car driver/owner and able to use car for work
For further information about the role, please see attached job description and person specification.
We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted.
We’re committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed.
Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible
