Neurophysiology Admin Support

East Suffolk and North Essex NHS Foundation Trust • Part-time • Ipswich, England, United Kingdom • £23.62k / year • 2w ago

This is an opportunity to join the Neurophysiology team at Ipswich Hospital and to support our senior secretary in the running of the department.

To ensure an efficient and well-organised administrative and reception service within the Neurophysiology Department to assist in the smooth running of the Department. To function as part of an integrated team within General Medicine, to provide a friendly, efficient and welcoming environment.

There will be opportunities for training and progression in the role.

You will:
Liaise with senior secretary to ensure all admin work is being covered

Book and send out clinic appointments as required

Contacting patients by phone to arrange appointments

Cancel and re-book appointments as required.

To ensure clinics are booked efficiently to maximise capacity

Manage waiting lists

Book from PTL booking lists

Receive and input patient referrals on Prism Computer system

Input patient referrals on Lorenzo Computer system

Reception duties: greeting and checking in patients attending all Neurophysiology investigations

We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients’ own homes.

We are one of the largest NHS organisations in England, employing more than 12,000 staff.

We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.

Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.

Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.

We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what’s widely regarded as the world’s best EPR system to ESNEFT, transforming life in hospital for staff and patients.

If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.

Find out about living and working here - www.youtube.com/watch?v=GkPu7HphU8A

For full details of the responsibilities and duties of this role please see the attached job description.