Job Number 24166322
Job Category Food and Beverage & Culinary
Location Glasgow Marriott Hotel, 500 Argyle Street, Glasgow, Scotland, United Kingdom VIEW ON MAP
Schedule Part-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
Are you an enthusiastic and passionate individual looking to join the #1 leader in Hospitality? The Glasgow Marriott Hotel is seeking a Food Services Expert – Room Service to become part of our incredible team. Embrace the opportunity to be inspired, belong to a global community, and become the best version of yourself at Marriott. Be you.
The Impact You’ll Make: In this role, you will elevate our guests' culinary journey, playing a key role in our guest’s stay. By service food and drinks in the comfort of their room, your mission is to make our guests feel like they are in a home away from home. You will become well-versed in our menu, ready to recommend dishes and answer any guest inquiries. Your goal is to ensure food and drinks are served promptly and with a smile. Empowered to address any issues swiftly, you will ensure an unforgettable dining experience.
What You’ll Do
Ensuring our food and drinks are perfectly presented before service to guests.
Master our menu and elevated service standards.
Present physical and accurate check to guests and process payments on service.
Answer any questions on the menu selection, and confidently make recommendations, with an eye for upselling.
Communicate with the kitchen regarding any questions or allergen requirements, dietary needs and special requests, length of wait and product availability.
Ensure quick, efficient, and satisfying service for all customers.
Prepare the restaurant, bar, and room service areas for each service period, restocking items and following health and safety guidelines.
Uphold the cleanliness of all Food and Beverage outlets.
Who We Are Looking For: We seek an enthusiastic, motivated individual, ideally with experience in hospitality or travel and tourism. The ideal candidate is a team player, a fast learner, adaptable, and has exceptional attention to detail, interpersonal, and communication skills.
Warm, people-oriented demeanor
Team-first attitude
Positive outlook and outgoing personality
Flexibility, problem-solving skills, and multitasking ability
Ability to stand, sit, or walk for extended periods
Previous Hospitality Experience Preferred
Perks You Deserve:
Explore discounted stays at 9,000 Marriott hotels worldwide
£5 / €5 Breakfast when staying in participating European hotels
Discounted food & drink in Marriott restaurants and bars
Discounts on accommodation for your friends & family
Free use of Glasgow Marriott Leisure Club facilities
Wellness and Mental Health Programmes
Access to curated discounts, rewards, and perks with top brands via our benefits website
Free meal during shifts
Staff parking during shifts
Learning & Development opportunities from entry-level to leadership development
Opportunities to grow your career with Marriott (local and internationally)
A Little More About Us: Glasgow Marriott Hotel is undergoing an exciting refurbishment in 2024, bringing modern comfort and style to the city center. Located near premier attractions like OVO Hydro, Hampden Park, and the University of Glasgow, we offer an invigorating environment for both guests and staff. Our Food and Beverage Team has recently moved into newly refurbished areas, and our staff are eager to connect with guests in this vibrant city.
Marriott International boasts over 500 global locations, continually advancing the art of hosting to ensure brilliant travel experiences for our guests. As a host with Marriott Hotels, you'll deliver premium choices, sophisticated style, and meticulous details. Together, we will innovate and reinvent the future of travel.
Apply now to start your journey with Marriott!
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
