We are currently looking for a receptionist to join our friendly administration team based at our Older Persons Mental Health inpatient unit at The Limes in Portsmouth. This is a part time role of 19 hours per week to be worked at the following times:
- Wednesdays 1230-1630
- Thursdays 0830-1630
- Fridays 0830-1630
You must have excellent written and verbal communication skills and be able to work flexibly, multitask and prioritise your work throughout the day, as well as enjoy a varied workload. You will thrive on supporting your staff to work effectively and efficiently at all times and drive development within the admin and clinical teams. You will be comfortable working alone without direct supervision and will have a good knowledge of Microsoft Applications and knowledge of SystmOne would be an advantage though full training will be given.
Our Mental Health Team provide care to Portsmouth patients both in our Inpatient setting and our Community Teams based at St Mary's. HIOWH is proud to support career development, and through regular supervisions and annual appraisals we will support you and you will be supporting your own staff to achieve goals and take the next step in their career with HIOWH. Apprenticeship options are available and will be discussed with the successful candidate.
Provide comprehensive administrative support to the Inpatient Wards to include various teams within the units working alongside the Team Secretary
Greet all patients, staff, and visitors at the front desk, maintaining the reception area along with consulting and meeting rooms within the buildings.
Answering calls and dealing with emails relating to the Mental Health Inpatient and Community Services provided by HIOWH NHS Trust
Effectively prioritise and manage own workload whilst maintaining confidentiality and diplomacy both independently and as part of a team.
Carry out other duties as necessary to meet the changing needs of the service, in accordance with management of requirements and appropriate to banding.
All duties will be carried out within the Trust's Information Governance, recording, and data sharing procedures and guidance.
Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation, bringing together expertise from across mental health, learning disabilities, community, and physical health services. We are dedicated to delivering compassionate, high-quality, and accessible care to the diverse communities of Hampshire and the Isle of Wight.
With over 13,000 dedicated staff working across more than 300 sites, we place patients and staff at the centre of everything we do. Our goal is to create an integrated healthcare system that improves accessibility and ensures more consistent care for patients. By working together, we aim to improve patient outcomes, drive innovation, and meet the unique needs of the populations we serve.
Our Trust unites services from Southern Health, Solent NHS Trust, Isle of Wight NHS Trusts community and mental health teams, as well as Hampshire CAMHS, originally part of Sussex Partnership NHS Foundation Trust. This transformation enables us to deliver more seamless care across the region, ensuring that patients receive the right support, in the right place, at the right time.
Join us as we embark on this exciting journey to shape the future of healthcare across Hampshire and the Isle of Wight. We are deeply committed to our CARE values of compassion, accountability, respect, and excellence, and offer outstanding opportunities for career development, training, and collaborative working.
Further information about the Trust and this role can be found on the Job Description and Person Specification document attached.
We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.
GCSE grade C/4 in English or equivalent
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
