About The Service
An exciting opportunity has arisen for a committed individual with excellent customer care skills to join our Into Work Advice Service Team.
The successful applicants will be part of our Multiply Project, which is part of the Into Work Pathway Team. Multiply Project aims to support hard to reach citizens to upskill, with a focus on increasing numeracy skills as part of a UK wide scheme.
The Pathway Team includes our Adult Learning provision, Digital Support Service and Volunteer Cardiff programme. Multiply Project will work alongside the current provision to add value and accreditation wherever possible.
About the job
The Multiply Training Officers will deliver a wide range of accredited and non-accredited across Cardiff to hard-to-reach groups / individuals and those with no qualifications.
The role will involve developing and implementing new training materials, and identifying new training that would develop and improve current provision.
The Multiply Training Officers will work closely with our Quality & Performance team to ensure accreditation standards are maintained, reporting mechanisms are accurately followed, and accreditation is achieved wherever possible.
You will need to co-ordinate the administration required by examining bodies and external funding providers to meet Quality Standard requirements, which will include invigilating examinations.
You will provide participant feedback on their progress / development and utilise the wider Into Work Advice Service for participants to receive further support.
What We Are Looking For From You
Previous experience of delivering basic skills (numeracy and literacy).
You will have excellent communication skills with the ability to adapt to differing situations. You will have the ability to resolve disputes in a positive and constructive manner. You will work well in a team and be adaptable to cover new topics when required.
You will have to travel across the city to deliver training at set times. Location of work will differ every day.
The ability to speak other languages, in particular Welsh, and Community Languages would be an advantage.
Additional information
This post is temporary until 31/03/2025.
This post is part time and will work 18.5 hours per week. The pro-rata salary is £14,888 per annum.
This post is subject to a Disclosure and Barring Service Enhanced check.
Evening and/or weekend working may be required.
We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications.
Internal candidates who wish to apply for this position on a secondment basis must obtain approval prior to application using Form SEC1 (4.C.081). Requests may only be approved by the relevant Director/ Assistant Director/ Chief Officer or senior nominated officer graded no lower than OM2 or in the case of schools based staff the Headteacher / Governing Body.
The interview process for this role will be held on a virtual basis using an appropriate online platform. If you have any concerns around your ability to participate in a virtual interview process of if you would like an informal conversation about this role prior to application, please contact Clare Moriarty (clare.moriarty@cardiff.gov.uk).
We understand you might use AI and other resources for your application; however, please ensure all information you provide is factually accurate, truthful, original and does not include ideas or work that is not your own.
Please note the Council does not accept CV’s. When completing the supporting information section of your application, please ensure you refer to the below located on our website:
Important information you need read in order to complete your application:-
- Application Guidance
- Applying for jobs with us
- Behavioural Competency Framework
Additional Information:-
- Employee Charter
- Recruitment of Ex-Offenders
- Privacy Notice
Job Reference: PEO04269
