To provide Reception and Administration support to the Physiotherapy Service based at Amersham Hospital, which will involve acting as first point of contact for service users. This will include dealing with routine enquiries, booking appointments on our electronic system (Careflow), and providing information to patients and staff, either face to face or over the phone, and covering general administration duties to support the wider team.
There is an exciting opportunity for a part time Receptionist to join our friendly Physiotherapy team based at Amersham Hospital, with responsibility for processing new referrals, contacting patients to book and make appointments, dealing with enquiries and other administrative duties.
This is a busy environment and the successful candidate will possess excellent communication and customer care skills, the ability to multitask, and be able to provide a warm, friendly and efficient reception service to all visitors to the service.
You must be able to demonstrate empathetic, as well as a positive self-motivated attitude, with the ability to remain calm and professional at all times.
The successful candidate will will undertake a range of reception and administration duties to support the Physiotherapy clinical team.
Good communication and organisational skills are essential, Previous experience of using electronic appointment booking systems is desirable.
Why colleagues think we are "a great place to work!"
What does Buckinghamshire Healthcare NHS Trust offer you?
As part of our BHT family, you’ll benefit from learning and development opportunities to support your career progression.
Alongside NHS benefits of generous annual leave entitlement and pension scheme, you'll have access to NHS discount schemes.
We provide a range of health and wellbeing services to promote a healthy, happy workforce.
What do we stand for?
Our vision is to provide outstanding care, support healthy communities and be a great place to work.
Our mission is to provide personal and compassionate care every time.
We are working hard to increase diversity at all levels within the trust. We believe a diverse workforce can have a positive effect on both staff wellbeing and patient outcomes.
We welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, candidates with disabilities and care-experienced candidates.
We are proud to achieve the Gold award for the Armed Forces Covenant and support applications from the Armed Forces Community. Please contact Pam.Daley@nhs.net (our Armed Forces Covenant Lead) if you would like guidance or assistance with your application.
We make employment decisions by matching our service needs with the skills and experience of candidates, regardless of age, disability, gender, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
Please review Job Description and Person Specification attached to this advert to see details of main responsibilities
