An opportunity has arisen to join our energetic and vibrant team within Solent NHS Trust, which is made up of Health Visitors, School Nurses, Health Care Assistants and Business Support who, together provide an essential comprehensive support to all our children in Southampton from birth to 19yrs. We are looking for someone who is passionate about customer / patient experience with a can do attitude.
You would be working alongside Clinical and Business Support staff and have regular communication with Parents/Carers. Your work will involve working on Systm1 (full training provided) to input information, therefore, we are looking for a motivated and efficient Business Support Worker who:
is a good team player
is able to use own initiative and apply a common sense approach to problems
has a meticulous eye for detail, an enquiring mind and a willingness to learn
has strong communication skills with the ability to communicate effectively at all levels
is organised, able to multi task and work under pressure
has the ability to use Microsoft applications, Excel, Word and Outlook
Solent NHS Trust is an innovative forward-thinking organisation who invest in peoples' development.
Our vision statement is to provide great care for our families in Southampton. To make Solent a great place to work, by supporting our people to look after their health and well-being and to continue to learn and grow. To deliver the best value for money by working with people and partners to spend money wisely.
To work as part of a skill mix team to provide a comprehensive administrative support to the Public Health Nursing 0-19yrs Team.
To effectively prioritise and manage own workload whilst maintaining confidentiality and diplomacy at all times, both independently and/or as part of a team.
To work together with the Team to provide an efficient service, where data collection and reporting meets Department of Health and NHS targets
To work in close liaison with the Integrated Service Managers 0-19yrs and other relevant managers in Child and Family Services
To carry out other duties as necessary to meet the changing needs of Solent NHS Trust, in accordance with management requirements and appropriate to banding.
All duties will be carried out within the Trust's Information Governance, recording, and data sharing procedures and guidance.
Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation, bringing together expertise from across mental health, learning disabilities, community, and physical health services. We are dedicated to delivering compassionate, high-quality, and accessible care to the diverse communities of Hampshire and the Isle of Wight.
With over 13,000 dedicated staff working across more than 300 sites, we place patients and staff at the centre of everything we do. Our goal is to create an integrated healthcare system that improves accessibility and ensures more consistent care for patients. By working together, we aim to improve patient outcomes, drive innovation, and meet the unique needs of the populations we serve.
Our Trust unites services from Southern Health, Solent NHS Trust, Isle of Wight NHS Trusts community and mental health teams, as well as Hampshire CAMHS, originally part of Sussex Partnership NHS Foundation Trust. This transformation enables us to deliver more seamless care across the region, ensuring that patients receive the right support, in the right place, at the right time.
Join us as we embark on this exciting journey to shape the future of healthcare across Hampshire and the Isle of Wight. We are deeply committed to our CARE values of compassion, accountability, respect, and excellence, and offer outstanding opportunities for career development, training, and collaborative working.
Further information about the Trust and this role can be found on the Job Description and Person Specification document attached.
We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.
