To assist the Senior Business Support Officer in providing an efficient business support function at One Stop Resource Centre .
To work collaboratively with colleagues, partners, patients and other stakeholders to meet service need as part of the All Age Integrated Health and Social Care Service.
- To receive, log and respond to a variety of internal and external queries and requests, offering a professional service by recording the details of the enquiries and handling them in a timely and appropriate manner, meeting service standards across both Trafford Local Care Organisation (TLCO) and the Trafford Council (TC).
- To process and maintain data in a variety of IT systems, (including manual and electronic), completing inputting in order to provide accurate management information.
- May be required to complete front line reception duties ensuring anyone attending the building receives high quality care and effective service.
- Deal with contractors and visitors to the building, maintaining records of work required and completed.
- To undertake all general office duties as and when required including, for example;
- Booking meetings, appointments etc.
- Maintaining inventories and stock
- Filing, photocopying, scanning, printing, archiving
- Supporting project related activities
- Preparing service information (e.g. leaflets, pathways etc.)
- Housekeeping and caretaking duties i.e. opening/closing of satellite buildings
- To carry out any other duties commensurate with the grade of the post.
MFT is one of the largest NHS Trust In England with a turnover of £2.6bn & is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.
Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary.
We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.
We’re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What’s more, we’re excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.
At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.
To find out more about the key responsibilities and the specific skills and experience you’ll need, take a look at the Job Description & Person Specification attachments under the ‘Supporting Documents’ heading. So that you’re even more equipped to make an informed decision to apply to us, you’ll need to take time to read the ‘ Candidate Essentials Guide’ that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how ‘we care for you as you care for others’. Most importantly, it also contains critical information you’ll need to be aware of before you submit an application form.
Diversity Matters
MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk .
We’re looking forward to hearing from you!
