Administrator

POST TITLE: Administrator

RESPONSIBLE TO: Administration Manager / Practice Manager

SURGERY: Elm House Surgery & Cator Medical Centre

Purpose

We are looking to recruit an Administrator to complement our existing team. We offer competitive rates of pay and NHS Pension. We are looking for 25.5 hours per week across 3 days.

This role would suit someone who is looking for an opportunity to develop their existing Administration skills working strictly in accordance with practice protocols, with the highest levels of accuracy, attention to detail, speed and efficiency. We are looking for someone who has excellent verbal and written communication skills, and who is proficient in the use of Microsoft Office Suite. Experience in EMIS Web is desirable but not essential.
We are looking for someone who has excellent verbal and written communication skills, and who is proficient in the use of Microsoft Office Suite. Experience in EMIS Web / Snomed coding & summarising is essential, as is attention to detail, speed and efficiency.

Duties:-

Sorting, scanning, distribution and processing of incoming mail.
Prompt filing and distribution of electronic mail via Docman and Documents Management in EMIS Web. Re-distribution of mail as required.
Processing incoming electronic test results via the pathology links, and ensuring the correct allocation of results to clinicians. Redistributing test results as required.
Ensuring that all reports, correspondence and results are filed promptly and correctly.
Ensuring that Docman EDTs are filed and if necessary redistributed to ensure timely completion.
Actively managing patient Anima requests and dealing with in a timely manner.
Dealing with all telephone enquiries into the Admin Department.
Checking and processing administrative tasks (PNs) in a timely manner.
Checking and processing all e-mail correspondence in a timely manner.
Processing repeat prescriptions (including manual and EPS scripts) on a daily basis in order to meet the 48 hour turn around for patients.
Processing online patient access requests and responding to patient enquiries in relation to online access.
Administration of patient amendments and deductions via the GP Links. Returning medical records to the PCSE.
Accurate receipt and processing of incoming medical records / paperwork. Liaising with PCSE as required.
Liaising with Notespace / BoxIt to ensure the accurate transfer of medical records to and from offsite storage.
Dealing with all requests for medical records from patients, solicitors and third parties. Dealing with subject access requests.
Entering information / data into the patient medical record clearly and accurately.
Computer back-up duties
Assisting with the DNA procedure and sending patient warning letters as appropriate.
Entering BP data via the self-check machines.
Processing new patient registrations if required.

You will be required to undertake all other duties that may be reasonably asked of you.

Job Types: Full-time / Part-time, Permanent

Part-time hours: 25.5 hours / 3 days per week (Mon & Weds are non-negotiable)

Salary: Up to £12.00 per hour

Benefits:

Company pension
Sick pay

Schedule:

Day shift

Ability to commute/relocate:

Beckenham, BR3 3FD: reliably commute or plan to relocate before starting work (required)

Experience:

EMIS/Docman: 1 year (required)

Work Location: In person

Job Types: Part-time, Permanent

Pay: Up to £12.00 per hour

Expected hours: 25.5 per week

Benefits:

Bereavement leave
Company pension
Free flu jabs
Sick pay

Experience:

EMIS Web / Docman10: 1 year (required)

Work Location: In person

Application deadline: 30/01/2025
Reference ID: HPA 19.6.24 Admin

Elm House Surgery

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Administrator