Dakota Hotel based in Glasgow City Centre are seeking a morning person and outgoing personality for the role of Restaurant Waitress/Waiter to work our Breakfast service.

CONTRACT AND PAY RATE

Earnings are up to £14.04 per hour, paid weekly (inclusive of the anticipated tronc payment).

The role carries a permanent contract of a minimum of 12 hours per week, working any 2 days out of 7.

PRIMARY ROLE RESPONSIBILITIES

Greet all guests as they come into the Grill, offering and serving tea, coffee and toast before taking their breakfast order.
Carry out the role of a section waiter/waitress, providing table service, taking guest orders and running large trays of delicious food to guest tables.
Provide the highest levels of guest service, offering personalised dish and beverage recommendations, and delivering a memorable dining experience.
Work closely with the Bar and Kitchen team to ensure the effective flow of communication.
Maintain a comprehensive level of knowledge of our current breakfast menu to be able to offer guests recommendations, including understanding the allergens presence in dishes.

BENEFITS

In addition to being part of a culture infused with positivity and opportunity for ongoing development, tangible benefits you could enjoy when you join our team include:

40 per cent off stays at any Dakota
25 per cent off drinks and dining at any Dakota
Access to our Employee Assistance Program which includes
- free private mental health support and counselling sessions
- video GP consultations and private prescription services
- access to daily rewards to be cashed out for shopping vouchers
Access to discounted gift card platform
Support from our inhouse Mental Health Champions
Additional holiday day on the first anniversary of your employment.
Family-friendly flexible working options
Meals on duty and uniforming
£200 bonus to recommend a friend to join our team
£10 bonus every time you are mentioned on Trip Advisor
Free bi-annual eye testing for users of display screen equipment
Accredited, certified compliance training given on employment such as in Food Hygiene, Alcohol Responsibility, Data Protection, and Health & Safety
Access to a suite of external, certified resources via our Learning Management System
Supportive continuous professional development culture with an annual appraisal and objectives, or a Personal Development Plan.
Opportunities to undertake both internal and external training courses, including potential for in-house Apprenticeships.

Full terms on our benefits can be found in our Handbook.

ABOUT DAKOTA HOTELS

Dakota is a growing UK-based lifestyle brand, known for our stylish hotels, bustling brasserie Grills and upscale cocktail Bars. Dakota’s story started with two boutique hotels on the outskirts of Edinburgh, in South Queensferry, and Glasgow, in Eurocentral. We have now expanded into prime city centre locations in Glasgow, Leeds, and Manchester, with Newcastle coming in 2025 and more in our pipeline.

Dakota is synonymous for delivering attentive and genuine guest service. We attract hard-working individuals who are passionate about working to the highest standards and have been voted within The Caterer’s Top 15 Best Employers in Hospitality for the last five years in a row. We were also featured within the Top 10 employers in the 2024 Sunday Times Best Places to Work in the UK, as well as being awarded the Spotlight Award for Best Places to Work for LGBTQIA+ employees.

As recent winners of The Cateys ‘People Team of the Year’, we have award-winning internal training programmes within Dakota Academy fostering continuous development and ongoing training. As a result, over 75% of our leaders have been promoted internally and, for four consecutive years, a member of our team has won a prestigious Acorn Award awarded by The Caterer to the ‘Top 30 under 30’ in the industry, demonstrating our success in developing talent.

Our location, 179 W Regent St, Glasgow G2 4DP, is easily accessible by bus and train, being less than a 15min walk from Buchannan St Bus Station, Queen St and Central Station. With discounted car parking for both guests and team members at Charing Cross and Cambridge Street car parks.

We are an 83-bedroom luxury hotel boasting a destination cocktail bar, Jack’s Bar, cigar terrace, champagne room, and brasserie-style Grill.

APPLICANT REQUIREMENTS

The successful applicant will have/be:

At least 1 year working experience, ideally in a hospitality environment.
Having previous waiting or coffee shop experience is strongly preferred.
A sociable person who enjoys early morning starts.
Ability to make coffees such as lattes and cappuccinos is favourable.
Be an outgoing personality with effective communication skills.
Be able to be physically active in your role, standing for much of your shift and working at pace.
An enthusiastic individual who will promote our culture of positivity.
Be task oriented with a great pride for the work they do and attention to detail.
Flexible with shift patterns and available around the needs of our business.
Successful candidates must demonstrate having researched our brand and a genuine desire to be part of our team.

APPLY

Please send us your up to date CV.

Visit our Careers page to learn about current opportunities and find your #DreamRolesAtDakota – we’d love to hear from you!

For more information on our luxury hotel, please visit our:

Website
Dakota Hotels Instagram or Dakota Glasgow Instagram
Trip Advisor
Facebook page

INDHOTEL

Dakota Glasgow

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