About the Role – PL Team member / Receptionist

Join our friendly team at Courtyard Surgery in this fulfilling role as a Patient Liaison team member. We are looking for the right person who is kind, has empathy and loves helping people.

Applicants should be aware that you will be part of the reception team, working on a rota basis between the core hours of Monday to Friday 8am to 6.30pm. You must be available to work until 6:30pm and be fully flexible on days. You will receive full training and support in relation to all aspects of the role.

There is always someone to ask and help. We have a great culture and would love you to be able to join our busy team.

The key role of the Patient Liaison/Receptionist is to effectively contribute to the practice team by assisting the clinical team in the provision of services to patients by facilitating access and undertaking various administrative & support duties in an organised, efficient, timely and courteous manner.

Main Duties of the Role

The delivery of Reception and administrative services to ensure an effective and professional service to patients and the Practice team.

The role will be varied and will involve care navigating patients to the right services.

There are opportunities to learn and develop as part of this team.

Benefits

Access to the NHS pension

NHS Benefits – such as discounts on shopping, food and travel.

Competitive rates of pay

Uniform

5 weeks annual leave pro - rata

Job Types: Full-time, Part-time

Pay: £12.00 per hour

Expected hours: 20 – 30 per week

Schedule:

Monday to Friday

Application question(s):

Please provide a summary of why you feel you the right candidate for this role and how your skills and experience fit

Work Location: In person

Application deadline: 12/11/2024

Courtyard Surgery

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Patient Liaison Team Member / Receptionist