An exciting opportunity has arisen for a self-motivated individual to join our Patient Services team at Brackley Medical Centre.

We are a caring and committed team whose aim is to improve the health of our community by delivering high quality patient care, whilst maintaining a fulfilling working environments for all.

At Brackley Medical Centre, we have a well ingrained way of working and strong culture of teamwork to make sure that we deliver the very best care for our patients at all times. This is evident in the way in which everyone works and acts daily and the way we run the practice and make decisions about the services we offer and run now and into the future.

The practice is committed to sustainable working and places high regard to our local and wider environment. We are participating in the Green Impact Scheme and are actively looking at ways to reduce our carbon footprint.

The primary focus of the role is to receive, assist, and direct patients (care navigation) in accessing the appropriate service or healthcare professional in a courteous, efficient, and effective way. This will include working on the reception desk, on the telephone or working directly with a GP.

Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.

The job is for an average of 30 hours 40 minutes per week and the shifts will be:

Monday 0800-1830 hrs

Tuesday 1400-2000 hrs

Wednesday 0800-1300 hrs

Thursday - day off

Friday 0800-1830 hrs

Saturday - working 1 in 6 Saturdays 0815-1215 hrs

Essential Experience Required

Excellent customer service skills and experience
Ability to work accurately under pressure in a timely fashion
Work as part of a team
Flexible approach to hours and cover as you will be required to cover for absence
Computer literate with a knowledge of Microsoft Office, particularly Word and Outlook

Please apply as soon as possible as the advert may be withdrawn earlier than the closing date if sufficient applicants apply.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.

Starting rate: £11.65 ph

NHS pension scheme available

Shortlisting and interviews will be done as soon as applications are submitted, so this job advert may close before the closing date.

Job Types: Part-time, Permanent

Pay: £11.65 per hour

Expected hours: 30.4 per week

Benefits:

Company pension
Free parking
On-site parking
Sick pay

Work Location: In person

Application deadline: 31/01/2025
Reference ID: BMC3125
Expected start date: 14/12/2024

Brackley Medical Centre

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